Privacy Policy

Privacy Policy

SWA Booking

SWA Booking (‘we,’ ‘us,’ or ‘our’) owner of SWA Booking.com, values your trust. This is why we want you to be aware of how we collect, use, and disclose your information. The Privacy Policy mentioned below describes the practices that are related to the information that we collect by us when you visit our website (collectively, the “Website”), access or use our software applications that on mobile devices (the “App”), or avail our booking services provided via our Website, App, and contact centers (the “Services”).

When you visit our website, access, or use our app or avail our services, you are agreeing to the terms and conditions of the below-mentioned Privacy Policy and our Terms & Conditions.

PERSONAL INFORMATION
Personal Information Collected By SWA Booking

Personal Information refers to any information which identifies you as an individual and relates you to an identifiable person. It includes:

: Name

: Postal address

: Telephone number

: Email address

: Information linked to your Credit and debit card number

: Social media accounts’ details

: Passport number

Any other information that you provide while making a booking with us (e.g., your dietary preferences or health concerns). Along with that the points of departure and destinations

The listed below terms and conditions apply to the services, material along with all the resources that are enlisted in the SWA Booking site. For all the services related to flight booking, graphics act as a tool on our site. The booking or the pre-booking schedule is carried in the activity or the specific terms of the services. We list up the promo code along with the payment performance that needs to add up in the general content which can be used.

In case you share any Personal Information related to someone else with us or our service providers for the services to be availed, you are required to represent that you have the permission or authority to do so. With that authority or permit, you are allowing us to further use that information according to this Privacy Policy.

How SWA Booking Collects Personal Information

-Through our Services: We may collect Personal Information when you subscribe for a promotion, make a booking with us or avail of our services.

-Offline: If you reach out to us via our customer care service, we may collect your Personal Information from you offline.

-From Social Media Sources: We may access your social media information via social media platforms including other third parties to the extent the applicable law permits.

How SWA Booking Uses Your Personal Information

We may use Personal Information:

-For completing and fulfilling the booking made or service availed. This includes the payment process, any communication between you and our agent regarding your booking, and to provide you with our customer service if required. We also use the information on your passport to complete your travel bookings.

-For responding to any of your inquiries and fulfill your requests, or to send you our promotional newsletters.

-For sending any administrative information to you. This may include information regarding the Services and any changes that we may incorporate to our terms, conditions, and/ or policies.

-For sending across the marketing communications that might be of your interest, as permitted by applicable law.

-For sending across the marketing communications that might be of your interest, as permitted by applicable law.

-For us to deliver a personalized experience on the Services by and offers that are tailor-made for you.

-For business purposes including data analysis, risk analysis, and fraud prevention. It also includes our efforts to enhance, improve, or modify our Services by identifying your usage trends and determining the effectiveness of our campaigns.

As we believe necessary or appropriate:

(a)under the applicable laws of the United States;

(b)to comply with the legal process;

(c)to respond to requests from government authorities;

(D) to make sure our terms and conditions are enforced rightfully;

(E)to make sure that our operations or interests are met;

(F)to protect our rights, privacy, safety as a corporate

(g)to pursue any remedies or limit the damages that we may sustain.

How Personal Information Might Get Disclosed

Your Personal Information may get disclosed to the following entities.

-Our service providers: They are not under our control and Personal Information which we may disclose to them is subject to their own privacy policy and security practices. Therefore, we want that you must review their privacy policies as well.
-Our parent company, subsidiaries, our joint ventures: These companies are directly under the common control of SWA Booking and follow the same Privacy Policy as mentioned here. So we are jointly using your Personal Information with these entities.
-Travel-related suppliers: These include suppliers such as airlines, hotels, and car rental companies. They are provided with your Personal Information so that they efficiently deliver the services that you book using the Services.
-Other travel-related companies: These are the companies with whom we partner to provide you the Services. These include airline consolidators or aggregators, other travel agencies that provide access to their travel-related inventory and travel insurance suppliers..
-To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology, and related infrastructure provision, customer service, email delivery, auditing, and other services. The information that we share with them is subject to confidentiality obligations.
-Depending on the settings of your social media account we share the information in connection with your social activity. If you do not want your Personal Information shared via social media, please do not connect your social media account with SWA Booking.

As necessary or appropriate:

(a)under the law of the United States

(b) to comply with the legal process and to prevent fraud, or criminal activity

(c) to respond to requests from government authorities

(d)to enforce SWA Booking’s terms and conditions

(e)to protect our operations or interests

(f)to protect our rights, privacy, and safety

OTHER INFORMATION

Other Information SWA Booking May Collect
Other Information refers to any information which is not directly revealing your specific identity or relate you to any individual. Other Information includes:

1. Your browser and device information

2. Your app usage

3. The information we collect through your cookies, pixel tags, and any other analytics technologies

4. Your demographic information

5. Any aggregated information

Using cookies: The cookies are known as the pieces of information which are stored directly on the computer being used by you. Usually, cookies collect information like the type of browser, amount of time spent on a particular webpage on the SWA Booking website, the number of pages visited, your preferred language, and other anonymous traffic data.

Using pixel tags: The pixel tags may be used by SWA Booking to track the actions of users of the Services and measure the results of our marketing campaigns. This also includes compiling the statistics about usage and customer response rate.

IP Address: It is a number assigned to your computer by your Internet Service Provider. We may identify your IP address when you have logged in automatically on our server files and know the time of the visit along with the number of pages (s) visited on SWA Booking. This is a standard practice and is done automatically by most of the websites and apps. The reason to collect IP addresses is to know the usage levels, diagnose server issues, and administer the Services provided. We are also able to derive your approximate location from your IP address.

Physical Location: The physical location of your device may be used to provide you with personalized location-based content and to serve you with geo-targeted advertisements. As a user, you can allow or deny this usage through your device settings.

THIRD-PARTY SERVICES

-Under this Privacy policy, we do not address the practices that are followed by third parties that include any supplier, intermediary, or any operating site to which the Services provided by us are linked. This includes Facebook likes or share buttons. If there is any link which is included on the website SWA Booking.com then that does not imply any endorsement to the linked site or its services.

Also, we are not responsible if these third parties including Facebook, Google, Microsoft, or Apple collect, use, or disclose your data including Personal Information you disclose on our website while using these applications.

THIRD-PARTY ADVERTISERS

We, as a travel agency, use third-party advertising companies to serve you our advertisement and services that may be of interest to you. These advertisements depend on your access and use of the Services on any of the devices used by you. To do so, these third-party companies may place or recognize cookies in your browser. They may furthermore use the technology to recognize you across different devices like mobile or a laptop. If you want to know more about this practice, please visit, http://www.networkadvertising.org/managing/opt_out.asp and https://optout.aboutads.info/?c=2&lang=EN.

SECURITY

Under security, we seek reasonable measures that are organizational, technical, and administrative to protect Personal Information within the organization. However, with this, unfortunately, no data transmission or storage system is 100% secure. So, in such a case, if you have any reason to believe that your interaction with us is not safe now or your security has been breached or compromised, please immediately notify us or write to us on support@SWA Booking.com.

CHOICES AND ACCESS

As our customer, you are free to make your choices regarding the use of your Personal Information. You can choose to opt-out from receiving our marketing communications by contacting us or by writing to us on support@SWA Booking.com.

SWA Booking will comply with your request at the earliest. However, please note that even if you opt-out of receiving marketing communications, you will continue to receive the operational messages or emails that curtail the details of your bookings, and you cannot opt-out of that.

RETENTION PERIOD

We keep your Personal Information retained with us till it’s necessary and to fulfill the purpose as outlined under this Policy. There may be some circumstances under which a longer retention period may be required. In such cases, retaining the data is permitted under law.

There are certainly lined up flights that are not refunded after 24 hours carrying up with the guidelines of the airlines. That is why you are requested to read the details and raise the request on a prior basis. The credits are lined up in your card that can be used within a time slot of a year. Regardless of it you can come up with all the required information from our officials or can contact us.

The rules of the cancellation are set to be maintained in case if: 1.If the cancellation is not provided by the airline along with no refund policy.
2.If you become a no show passenger to the company.

SWA Booking will be placing the request on your behalf in such a case. But we do not apply for any claim related to the acceptance or the approval of the flight supplier. We are having little or no concern with the processing or the airline waiver. But make a note that no commitment for the period of the cancellation is carried away. All the airlines are having their own set of rules that are carried accordingly. In case you require the request for a complaint, make sure to get in touch with our team of officials who are round the clock present for you. They will help in offering you the detailed information required on a different and important point of action.

Every supplier charges the penalty in case an individual is here to cancel the flight. Different levels of the target are set in case a refund is to be made. It takes around 60 to 90 days from the date the request is made. Even we are liable to offer you a special discount in case of a natural disaster or the visually Impaired.

AIRLINES SCHEDULING OR THE FLIGHT CANCELLATION

The cancellation of the flight is out of our control. Some of the disparities might carry with the terms and conditions in different airlines. Some of them lined-up changes are from the flight number change along with the routine or the date changes.

All the airlines inform about the changes in advance, but there might be some of the rare chances in which the immediate changes are to be made.

Annulment
1. In case of high level in the travel seasons
2. In case of the low travel
3. Flue cost
4. Airport gate changes
5. Civil unrest
6. Bankrupts
7. Natural calamity

SWA Booking does not hold any liability for the cancellation or the postponement of the flight in any such scenarios.

SCHEDULE CHANGE

SWA Booking makes sure to keep you informed about the flight schedule changes if any so that the plan can be made in such a situation. We do not offer you any guarantee. In case there is no claim of any guarantee you can get in touch with our experts who can help you with the same.

WITHDRAWAL

It is recommended to reach 4 hours prior to the timing of the flight. There might be an adoption of the Omni channels of communication through SMS or Email. If one wishes to get the changes in the flight reaching before 4 hours is a must because after that time, there will be no cancellation or no refund will be initiated.

If a person has booked the flight 7 days before the flight departure, then the reservation or the rejection of the ticket cannot be confirmed. The date of the departure might get changed by the airlines due to reasons like natural calamity or the security risk factor related to climate change. So make sure that one should stay up to date with the flight detailing.

OBLIGATIONS OF DISCLAIMER

New Jersey residents information: THE BELOW MENTIONED SECTION MIGHT SUPERSEDE OR REPLACED FOR THE RESIDENTS OF NEW JERSEY

All the information along with the offers contained in the site along with the links and graphics as provided as in available bais. SWA Booking carries no warranty or any representation with any other person or any timeline or any particular purpose. We add no neglect and shall not be liable for any loss of information along with the details of the site. All our providers are not liable for injuries, claim or damage with any direct or indirect kind of damage that includes lost saving, strict liability, and the tort. There shall be no aggregate liability with the distributors or might exceed total charges.

Any claim or of the cause of action relating to the use of or the purchase of services or products from our site within 180 days from date of purchase can be a claim or accrued was completed.

NOTICE FOR NEW JERSEY

The detail or the information present on the site carries with all the graphics along with the other material on as “IS” to our site. We at SWA Booking do not claim any warranty or express any implementation with the result or the timeliness, merchantability, and completeness carrying along with the deadline or trade. With complete respect to our site, we offer you the worthy material along with the services and product and the reliable information possible.

We are not in the hold of any circumstance with the injury or the damage or the product claim.

Our site serves as an intermediary along with the brokerage agent for the complete service provider of the flight service as the airlines. Your use of the complete site is at your risk as we hold no responsibility at any cost.

WAIVER

By getting on the site you agree to the claim mentioned in the SWA Booking. All the directors, agents, managers, or contractors agree to the affiliations, subsidiaries of our site.

1. Any of the loss to the property or the injury to the person can be the reason for a defect or the wrongful act of the failure of the performance of the supplier.
2. Any of the detailed departure or the substitution of the accommodations of the changes in rates or the fares may not be held responsible.
3. Any of the cancellations or the double reservation of the booking ticket is not in control of our site.
INDEMNIFICATION and RESOLUTION OF DISPUTES

You get to confirm with the indemnify SWA Booking directors, agents, licensors, suppliers along with any kind of third party site which might be harmless from against the agent or any claim of action.

1. Liability described on you or on your behalf can be provided that the limitations of the liability are permitted by the residence of state.
2. Breaching to the terms and conditions of the state by offering with all the referred documents that might be important for the person.

Delighting the clients along with a focus on their requirements is what SWA Booking thinks about. We are very much concerned about the needs and deeds of the client that is going to give away with the best support round the clock.

In case of any support feel free to call us at 1-(833) 586-1293 or can email us at support@SWABooking.com

ESSENTIAL ARBITRATION

All the claims will end up getting resolved with binding arbitration through AAA known as American Arbitration Association. All the small claims or the courts or the other piled up claims are having the jurisdictional limitation of around $ 5,000 or might get less excluding the cost of the attorney fees. Arbitration is considered more informal as compared to the lawsuit in the court. Their away is very limited and helps in converting some of the terms and conditions.

AAA holds the arbitrations carrying some set of rules and regulations. Payment fill or the administration support is been made up with the conduct of the telephone. They help in providing with the applicable substantive law with carrying authorised terms and conditions together.

ACT : AAA and the other parties must follow the set of rules that shall be conducted by any single arbitrator approval of the affiliation otherwise.

Agreed with the location or the selection by the arbitrator is reasonably convenient with all the parties.

1. All the parties might elect to participate in the hearing by the phone unless decided otherwise.
2. Arbitrator might not award any.
3. Punitive or the damages are permitted by the statute along with the parties of waive.

The arbitrator might decide with the relating issue with the scope or the enforceability of the Mandatory arbitration provision, along with the jurisdiction to decide.

YOU COMPLETELY GO THROUGH AND AGREE BY THE TERMS AND CONDITIONS THAT WE ARE WAIVING THE RIGHT TO TRIAL BY THE PARTICIPATE IN CLASS OR PRIVATE ATTORNEY GENERAL ACTION ALONG WITH MANDATORY ARBITRATION PROVISION.
IMPROPER CLAIM FILED

All the claims that are bright to us will get resolved with the complete set of actions. The claims are filed with the note with the support of the section that might be improperly filed.

NOT TO DO ACTIVITIES

You completely agree and understand the services of the travel that is mentioned on our site and might go through any activity that ends up creating trouble for the site. It is suggested that one should not use the site for commercial purposes as it can create a big loss. Do not come across the copyright issue of the content along with the information which has been mentioned on the site. Add on the bypassing circumventing along with other measures that can help in adding up the limitation. Do not use the software or the divide that might cause trouble to the interface or be an issue with the normal operation of the site.

TRADEMARK NOTICES AND COPYRIGHT

The material is available on the web portal carried along with the logos, texts, and design, and pictures along with the section of arrangement are the proprietary property of our site the entire copyrights are protected.

In case of a clarification or any concern, get in touch with us to gather the more required information.

Email: contact@SWABooking.com
Ph- (833) 586-1293